Last Updated: 12/10/2024

1. Introduction
Triumph Roofing (“Company,” “we,” “our,” or “us”) is committed to respecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains the types of information we collect, how we use it, and under what circumstances we may share it when you visit our website at https://triumphroofingcharlotte.com/ (“Site”) or otherwise interact with us. By accessing our Site or using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect
a. Personal Information:
We may collect personal information that you voluntarily provide to us, including but not limited to your name, email address, phone number, mailing address, and any other information you choose to share when you contact us, request a quote, or use our services.

b. Non-Personal Information:
We may automatically collect non-personal information about your interactions with our Site. This may include your IP address, browser type, device information, pages visited, and the time and date of your visit. This data helps us understand how users navigate and use the Site, enabling us to improve overall user experience.

3. How We Use Your Information
We use the information we collect for a variety of purposes, including:

• Providing Services: To respond to inquiries, process service requests, schedule appointments, and provide roofing services tailored to your needs.
• Communication: To send you updates, newsletters, promotional materials, and other communications that may be of interest to you. You can opt out of promotional communications at any time.
• Improving Our Site: To analyze usage patterns and enhance the performance, functionality, and content of our Site and services.
• Legal Compliance: To comply with applicable laws, regulations, or legal process, and to protect our rights and safety or the rights and safety of our users or third parties.

4. Cookies and Similar Technologies
Our Site may use cookies, web beacons, and similar technologies to enhance your online experience. Cookies are small text files placed on your device that help us remember your preferences, understand site usage, and deliver relevant content. You can configure your browser settings to decline cookies or alert you when cookies are being sent. Please note that certain parts of the Site may not function properly if cookies are disabled.

5. Information Sharing and Disclosure
We value your privacy and generally do not sell, rent, or trade your personal information. However, we may share information in the following circumstances:

• Service Providers: We may share your information with trusted service providers who assist us in operating our business, such as marketing agencies, payment processors, or IT support. These third parties are required to protect your information and only use it for authorized purposes.
• Legal Requirements: We may disclose personal information if required to do so by law or in good faith belief that such action is necessary to comply with legal obligations, protect our rights, investigate fraud, or respond to a government request.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, user information may be transferred as part of that transaction. We will ensure the confidentiality of any personal information involved and notify you before it becomes subject to a different privacy policy.

6. Data Security
We employ commercially reasonable security measures to protect the personal information you provide from unauthorized access, alteration, disclosure, or destruction. While we strive to safeguard your data, no method of transmission over the Internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

7. Retention of Personal Information
We retain personal information for as long as is necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements. When we no longer need your personal information, we will securely dispose of it in accordance with applicable laws and regulations.

8. Your Choices and Rights
You have the right to access, correct, update, or request deletion of your personal information. You may also withdraw consent for certain uses of your data. To exercise these rights, please contact us using the contact information provided below.

If you receive our marketing communications, you can opt out at any time by following the unsubscribe instructions in the email or contacting us directly. Note that we may still send you non-promotional messages, such as those related to your existing business relationship with us.

9. Third-Party Links
Our Site may contain links to third-party websites or resources that are not governed by this Privacy Policy. We encourage you to review the privacy policies of these third-party sites before disclosing any personal information.

10. Children’s Privacy
Our services are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we may have inadvertently collected such information, please contact us, and we will promptly take steps to delete it.

11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or industry standards. When we do so, we will revise the “Last Updated” date at the top of the policy. We encourage you to review this Privacy Policy periodically.

12. Contact Us
If you have any questions, comments, or concerns about this Privacy Policy or our data practices, please contact us at:

Triumph Roofing
8350 Arrowridge Blvd a, Charlotte, NC 28273
+1 (704) 559-9667
info@triumphroofingcharlotte.com